Returns & Exchanges
At MyBorosil, we want you to be completely satisfied with your purchase of our premium glassware and appliances. If you receive a damaged or incorrect item, you can initiate a return within 7 days of delivery for a hassle-free replacement or refund.
Initiate Request
Log in to your MyBorosil account and navigate to the 'My Orders' section to select the item you wish to return or exchange.
Provide Details
Upload clear photos of the product and packaging, especially in cases of damage or defects, to help our team verify the issue quickly.
Schedule Pickup
Once approved, we will arrange a free reverse pickup from your delivery address; please ensure the item is packed in its original box with all accessories.
Quality Check & Refund
After the item reaches our warehouse and passes a quality inspection, your refund or replacement will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing